Zwave deutlich langsamer geworden - was kann ich tun?

mtbz · 27. Juli 2018 um 21:12

Hallo zusammen,

ich habe an meinem homee mehrere Änderungen durchgeführt (Zigbee Cube dazu, 8 neue Zigbee Lampen, Alexa Integration, diverse Homeegramme zusätzlich erstellt) und seit dem ist mein Zwave deutlich langsamer geworden.

Ich habe zuerst homee neu gestartet, dann einzelne Geräte neu abgefragt, Alexa deaktiviert, dann Backup gemacht und wiederhergestellt, aber nichts hat den Fehler beseitigt.

Ich merke zwischen Aktion und Reaktion deutliche Verzögerungen

Bei Schaltungen per Web-App oder Android App der Geräte / Homeegramme direkt ca. 1-2 Sekunden
Bei Schaltungen von Z-Wave Aktor (permundo UP-Aktor bzw. NodOn soft remote) sind es teilweise 5-6 Sekunden oder mehr.
Rolladen Aktoren zeigen im Homee “fährt hoch” bzw. “fährt runter” an, obwohl sich der Rolladen nicht bewegt. Erst bei Stoppen und wieder Starten bewegt sich der Rolladen dann.
Besonders auffällig ist es beim Schalten von Gruppen in denen Zigbee und Zwave Geräte enthalten sind. Hier schalten die Zigbees quasi “sofort” während die Zwave-Geräte 1-2 Sekunden benötigen.

Die Verzögerungen treten bei allen Geräten auf, sowohl Rolladen-Aktoren als auch Zwischenstecker oder UP-Aktoren.

Ich verwende die Version 2.19.1

Hat jemand einen Tipp was ich tun kann? Bin schon drauf und dran einen Werksreset zu machen und alle Geräte neu einzulernen, denn der WAF ist natürlich im Keller.

Viele Grüße,
André

jano · 28. Juli 2018 um 05:29

Guten Morgen mtbz,

Über https://homeean.de/terminal kannst du den Traffic beobachten, den dein homee erzeugt.

Wenn dort eine Geräte id häufig auftaucht auch ohne Aktion von dir könnte das auf ein z-Wave Gerät deuten welches dein mesh belastet und zu Verzögerungen führt.

Viel Glück

mtbz · 28. Juli 2018 um 09:30

Danke dir für den Link. Ich habe das Tool mal gestartet und dann folgende Aktionen ausgeführt:

Schalter im Kinderzimmer drücken (=> Rollo soll runterfahren)
Schalter im Kinderzimmer erneut drücken (=> Rollo soll stoppen)
Schalter im Kinderzimmer nochmals drücken (=> Rollo soll wieder hochfahren)

Die Verzögerungen waren leider wieder genau so lang. Leider habe ich auf anhieb keinen Zeitstempel erkannt im Logfile. Ist der Wert von “state_changed” ein Zeitstempel ?

Hier mal das produzierte Logfile

AccessToken abfragen...
AccessToken: xxx
Verbindung zu Homee wird hergestellt...verbunden
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Seraphis · 28. Juli 2018 um 10:38

state_changed last_changed usw. sind Zeitangaben in Sekunden nach 01.01.1970 (Unixzeit).
Am besten einen Umrechner verwenden, z.B. https://www.unixtime.de/

Wenn die Ereignisse direkt hintereinander auftreten sieht man aber auch schon schön an den letzten 1-3 Stellen welche Zeitdifferenz in Sekunden dazwischen lag

Mal noch zur Deutung deines Logs: Sind das 2 Geräte gleichzeitig, die du da ansteuerst? Bzw. kannst du mal schreiben, was für Geräte die mit den IDs 40, 41 und 42 bei dir sind?

Rausfinden kannst du das, in dem du einfach mal deine Geräte in der Webapp durchgehst und auf die Adressleiste achtest. Die ID des Gerätes ist die Zahl am Ende der URL, beim Gerät mit der ID 40 sieht das also wie folgt aus:

https://my.hom.ee/#!/deviceslist/device/id/40

(direkt über diese URL zum Gerät springen klappt nur wenn die Webapp zuvor schon im gleichen Tab geöffnet ist)

mtbz · 28. Juli 2018 um 11:03

Hi,

ja es sind zwei Geräte gleichzeitig. Zwei Rolladen-Aktoren von Qubino, die von einem Permundo UP-Aktor ausgelöst werden. Die IDs sind wie folgt zuzuordnen:
ID 40: Schalter (Permundo PSC132ZW)
ID 41: Rolladen links (Qubino Flush Shutter)
ID 42: Rolladen rechts (Qubino Flush Shutter)

Die Homeegramme hatte ich übrigens mal hier beschrieben: Normaler Taster für Rolladensteuerung

mtbz · 28. Juli 2018 um 20:41

Ich hab noch Verständnisprobleme bei Auswertung des Logfiles. Ich versuche es mal wiederzugeben wie ich es gelesen habe:

Zeile 12 ({"node":{"id":40, …) ist der Druck auf den Taster und somit Auslöser des Permundo Switch zum Zeitpunkt state_changed":1532769719
Zeile 13 ist das Ausführen des Homeegramms um "last_triggered":1532769720, also 1 Sekunden später
Zeile 15 ist wieder das Homeegramm, diesmal mit "state":1 anstatt "state":2 und zur selben Zeit, somit also 0 Verzögerung. Sagt diese Zeile aus, dass das Homeegramm fertig durchgelaufen ist?
Zeile 17+18 sind nun die Rolladen mit "last_changed":1532769720. Ist das der Zeitstempel wann der Befehl des Homeegramms am Qubino angekommen ist? Das wäre ja dann auch mit 0 Verzögerung.
Zeile 19+20 sind wieder die Rolladen. Diesmal stimmen target_value und current_value überein. Auch wieder mit 0 Verzögeurng, wenn man dem last_changed als Zeitstempel glauben kann.

Interpretiere ich das Logfile soweit richtig?

azid · 29. Juli 2018 um 21:22

Ich hab teils ähnliche Probleme. Beim Treppenhaus z.B. 3 Bewegungsmelder, 3 UP Module. Ich geh locker ein Stockwerk hoch bis alle drei Lampen an sind. Ich hoffe mal auf den neuen Z-Wave Stack der ja hoffentlich bald kommt.

azid · 30. Juli 2018 um 09:24

Mal so zusammengefasst, welcher Schritte würdet ihr durchführen wenn es zu grösseren Verzögerungen kommt?

-> homee an zentraler Stelle platzieren und neu starten (Mesh wird neu aufgebaut? oder muss ein Device gelöscht oder hinzugefügt werden damit sich das Mesh neu aufbaut?)
-> Betroffene batteriebetriebenen Geräten Batterie ersetzten
-> Betfoffene Geräte neu abfragen
-> Homeegramme prüfen (Wie viele dürfen gleichzeitig laufen? Loops vorhanden?)
-> Und wenn alles nicht hilft, Logs über homeean.de checken - wobei ich ungern meine Logindaten auf einer Drittseite eingebe die nicht von homee selbst ist. Minimum das Passwort danach ändern.
-> Überprüfen ob es stromlose Aktoren gibt und diese allenfalls exkludieren
-> als aller Letzt - auf den neuen Z-Wave Stack warten

habt ihr noch weitere Tipps?

hblaschka · 30. Juli 2018 um 09:38

@stfnhmplr bitten die lokale Version des Logchecks als Package zu veröffentlichen, mit der Du nicht über den Proxy gehen must, sondern direkt und lokal mit Deinem home kommunizierst.

madmax · 30. Juli 2018 um 10:05

Das wäre ein Traum. Die Idee kam mir letzte Woche auch schon…

mtbz · 30. Juli 2018 um 10:38

Ich habe mir dazu einfach einen eigenen User gemacht, den ich danach wieder gelöscht habe.
Ich glaube zwar nicht, dass Stefan sich an den Logfiles ergötzt oder die irgendwie zweckentfremdet, aber so ist es ein guter Workaround.

Aber mal back2topic…

Hat niemand eine Idee warum mein Logfile mir 0 Verzögerung anzeigt und es aber tatsächlich mehrere Sekunden sind? Oder lese ich das Logfile falsch?

hblaschka · 30. Juli 2018 um 10:43

Nein, das tut er nicht (da lege ich meine Hand für ihn ins Feuer) - und das lokale Tool existiert bereits, ist nur nie offiziell publiziert worden.

Kobold · 30. Juli 2018 um 11:15

Sind die 3 IDs oben alle, die im Logfile auftauchen?
Oder hast du gefiltert? Wenn ja, wäre die unzensierte Version interessanter… um evtl. Störfeuer anderer Geräte zu entdecken…

mtbz · 30. Juli 2018 um 11:26

Das Logfile ist tatsächlich ungekürzt. Ich habe nur den AccessKey entfernt.

mtbz · 31. Juli 2018 um 11:34

Kurzes Update, ich war mit homee direkt in Kontakt: Es wurden mehrere Zwave Timeouts gefunden. Ich werde heute abend mal den Standort ändern und durch runter- und wieder hochfahren die Routingtabelle des Zwave-Meshs neu aufbauen lassen. Danach berichte ich weiter.

azid · 5. August 2018 um 19:28

Hat die Umplatzierung nun bei dir Früchte getragen? Bei mir leider nicht, habe ich auch versucht

mtbz · 5. August 2018 um 20:01

Nein. Leider nicht. Ich habe den homee auf einem Schrank in der Mitte des EG stehen. Die Verzögerungen bestehen weiterhin. Timo von homee wollte sich die Logfiles noch mal ansehen und sich dann noch mal melden ob es etwas auffälliges gibt. Das war am Donnerstag. Ich warte mal bis Mittwoch ab ob er noch was findet und wenn nicht setze ich den homee auf Werkseinstellungen und lerne alles schrittweise neu an.

azid · 8. August 2018 um 08:26

Wie oben schon erwähnt hat bei mir die Replazierung des Cubes auch nichts gebracht, auch die Batterien der Motionsensoren habe ich ausgetauscht und die Geräte neu abgefragt. Einen Motionsensor musste ich sogar exkludieren und neu inkludieren da dieser nicht mehr aus dem Status “Werte werden aktualisiert” kam, auch wenn dieser mehrfach geweckt wurde. Der 2.20 Update brachte leider auch keine Besserung. Leider habe ich immernoch teilweise langsame Reaktionzeiten ohne einen ersichtlichen Grund.

Ein Beispiel von vielen: Sobald die Terassentüre auf geht, werden die Rollos schräg gestellt wenn diese unten sind. Früher funktionierte das zuverlässig innerhalb von 1-2sek. Nun sind es teilweise über 5sek, aber eben nicht immer. Ich kann kein Muster feststellen. Auch bei hohen Verzögerungen sind keine weiteren HGs am laufen. Und der homme Brain steht in Sichtweite 4m daneben.

Teilweise werden auch einzelne Geräte nicht mehr zuverlässig geschaltet sodass ich jetzt in den HGs zur Sicherheit den Befehl zweimal senden muss.

Ich wäre wirklich froh wenn mal ein @homee bzw. @Timo mal auf meinen Cube sehen könnte, evtl. steht was in den Logs?

Danke

mtbz · 8. August 2018 um 08:32

Hallo zusammen,

ich habe bei mir auch noch eigenartiges Verhalten. Verzögerungen habe ich nach wie vor bei den Rolladen und den Z-Wave Zwischensteckern, auch mit 2.20. Heute Nacht war eine Lampe mehrfach an/aus, obwohl sie in keinem Homeegramm ist und niemand den Permundo UP-Schalter betätigt hat . Ein Rolladen lässt sich seit heute morgen nicht mehr steuern (Motor schaltet sofort nach dem Hoch-/Runterfahren ab, aber Rolladen bleibt unten). Aber das sind separate Themen.

Zum eigentlichen Thema:
Auf der Suche nach möglichen Fehlerquellen habe ich ein Rolladenaktor den ich vor einigen Wochen vom Strom abgeklemmt hatte, auch aus homee entfernt. Entweder das, oder das Update auf 2.20 hat kürzere Antwortzeiten gebracht. Bei der Schaltung von Z-Wave Gruppen ist es aber nach wie vor sehr träge.

HighControl · 8. August 2018 um 16:38