This morning I was out of the house and received a push notice saying that I had to upgrade my homee cube’s software. There was no choice to defer… that I noticed.
Well, it started to upgrade. I waited and waited and could not reconnect. Through email, Homee support told me to reset the cube. A family member who is at home did that by unplugging the cube and plugging it back in. We still can’t connect.
Is this the way Homee routinely does upgrades?! What a disorganised operation! One has to be able to rely on the solution that’s running your home. I’m very disappointed.